We reserve the right to change this Returns Policy at any time. This Returns Policy was last updated on 09/09/2021.

It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

Before attempting to return an order or item you will need to contact our customer service team to request a returns authorization number. Without this number it can be difficult to process your return meaning the process may take longer.

You have the right to return your order within 3 days of delivery.

The return period will expire after 5 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.

To exercise the right to return, you must inform us of your decision to return your order by a clear statement (emailing klqessentials@gmail.com ). You may use the example return form below, but it is not obligatory.

Please ensure that the items you are returning are unopened and unworn. 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of

payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay and not later than:

• (a) 14 days after the day we receive back from you any goods supplied; or
• (b) (if earlier) 14 days after the day you provide evidence of damaged items or that you have returned the goods; or
• (c) if items are not returned your return will not be processed.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You will have to bear the direct cost of returning the goods.

 Shipping

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

To: klqessential@gmail.com.

I hereby request a return of my order of the following goods due to damage or wrong sizing:

Ordered on:

Order number:

Name of customer:

Address of customer:

Date:

We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience.

We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.

Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.

We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned.

You can contact us by emailing klqessentials@gmail.com. Please attach any pictures you have of the damaged items to the message. A member of our team will review the details and offer the best resolution to resolve your query.

Please contact our Customer Service team to arrange your return.

We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will provide you with a unique returns authorisation number and all the necessary information to arrange the return.

Please package the item securely.

If you request a replacement and the product is no longer available, we will give you an option or a couple alternative items.

Any item you have accepted and then returned is your responsibility until it reaches our warehouse. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the goods.

We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance:

- If we sent you the wrong item

- If the item is damaged or faulty

We will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods.

We will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.

If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we want to hear about this. Our aim is to resolve the matter for you and ask that you please contact our customer service representatives at klqessentials@gmail.com  using the subject line " Customer Complaint & order Number"

These terms of service outline the rules and regulations for the use of King`s Legacy Queen`s Essentials's Website.

By accessing this website we assume you accept these terms of service in full. Do not continue to use      King`s Legacy Queen`s Essentials's website if you do not accept all of the terms of service stated on this page.

The following terminology applies to these Terms of Service, Privacy Statement and Disclaimer Notice and      any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website     and accepting the Company's terms of service. "The Company", "Ourselves", "We", "Our" and "Us", refers     to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client     or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake     the process of our assistance to the Client in the most appropriate manner, whether by formal meetings     of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect     of provision of the Company's stated services/products, in accordance with and subject to, prevailing law     of . Any use of the above terminology or other words in the singular, plural,     capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

We employ the use of cookies. By using King`s Legacy Queen`s Essentials's website you consent to the use of cookies     in accordance with King`s Legacy Queen`s Essentials's privacy policy.

Most of the modern day interactive web sites     use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site     to enable the functionality of this area and ease of use for those people visiting. Some of our     affiliate / advertising partners may also use cookies.

Unless otherwise stated, King`s Legacy Queen`s Essentials and/or it's licensors own the intellectual property rights for     all material on King`s Legacy Queen`s Essentials. All intellectual property rights are reserved. You may view and/or print     pages from kingslegacyqueensessentials.com/ for your own personal use subject to restrictions set in these terms of service.

You must not:

1. Republish material from kingslegacyqueensessentials.com/
2. Sell, rent or sub-license material from kingslegacyqueensessentials.com/
3. Reproduce, duplicate or copy material from kingslegacyqueensessentials.com/

Redistribute content from King`s Legacy Queen`s Essentials (unless content is specifically made for redistribution).

1. This Agreement shall begin on the date hereof.
2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information,         material and data ('Comments') in areas of the website. King`s Legacy Queen`s Essentials does not screen, edit, publish         or review Comments prior to their appearance on the website and Comments do not reflect the views or         opinions of King`s Legacy Queen`s Essentials, its agents or affiliates. Comments reflect the view and opinion of the         person who posts such view or opinion. To the extent permitted by applicable laws King`s Legacy Queen`s Essentials shall         not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused         and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this         website.
3. King`s Legacy Queen`s Essentials reserves the right to monitor all Comments and to remove any Comments which it considers         in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms of Service.
4. You warrant and represent that:         
   1. You are entitled to post the Comments on our website and have all necessary licenses and consents to                 do so;
   2. The Comments do not infringe any intellectual property right, including without limitation copyright,                 patent or trademark, or other proprietary right of any third party;
   3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material                 or material which is an invasion of privacy
   4. The Comments will not be used to solicit or promote business or custom or present commercial activities                 or unlawful activity.
5. You hereby grant to King`s Legacy Queen`s Essentials a non-exclusive royalty-free license to use, reproduce,         edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats         or media.

1. The following organizations may link to our Web site without prior written approval:         
   1. Government agencies;
   2. Search engines;
   3. News organizations;
   4. Online directory distributors when they list us in the directory may link to our Web site in the same                 manner as they hyperlink to the Web sites of other listed businesses; and
   5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,                 and charity fundraising groups which may not hyperlink to our Web site.
2. These organizations may link to our home page, to publications or to other Web site information so long         as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or         approval of the linking party and its products or services; and (c) fits within the context of the linking         party's site.     
3. We may consider and approve in our sole discretion other link requests from the following types of organizations:         
   1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American                 Automobile Association, AARP and Consumers Union;
   2. dot.com community sites;
   3. associations or other groups representing charities, including charity giving sites,
   4. online directory distributors;
   5. internet portals;
   6. accounting, law and consulting firms whose primary clients are businesses; and
   7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect     unfavorably on us or our accredited businesses (for example, trade associations or other organizations     representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed     to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from     the visibility associated with the hyperlink outweighs the absence of King`s Legacy Queen`s Essentials; and (d) where the     link is in the context of general resource information or is otherwise consistent with editorial content     in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as     the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval     of the linking party and it products or services; and (c) fits within the context of the linking party's     site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,     you must notify us by sending an e-mail to klqessentials@gmail.com.     Please include your name, your organization name, contact information (such as a phone number and/or e-mail     address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,     and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or
2. By use of the uniform resource locator (Web address) being linked to; or
3. By use of any other description of our Web site or material being linked to that makes sense within the         context and format of content on the linking party's site.

No use of King`s Legacy Queen`s Essentials's logo or other artwork will be allowed for linking absent a trademark license     agreement.

Without prior approval and express written permission, you may not create frames around our Web pages or     use other techniques that alter in any way the visual presentation or appearance of our Web site.

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify     and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any     page on your Web site or within any context containing content or materials that may be interpreted as     libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or     other violation of, any third party rights.

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular     link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also     reserve the right to amend these terms of service and its linking policy at any time. By continuing     to link to our Web site, you agree to be bound to and abide by these linking terms of service.

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact     us about this. We will consider requests to remove links but will have no obligation to do so or to respond     directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness     or accuracy; nor do we commit to ensuring that the website remains available or that the material on the     website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)     are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or     in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort     (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,     we will not be liable for any loss or damage of any nature.

KLQE is not held responsible for any allergic reactions to ingredients in product.  Consumer is agreeing to take  full responsibility of any purchases made through KLQE and the site.

This Terms of service page was created at privacyterms.io terms & conditions generator. If you have     any queries regarding any of our terms, please contact us.